top of page

DATA PROTECTION

The controller within the meaning of data protection laws, in particular the EU General Data Protection Regulation (GDPR), is: LIFTKON GmbH
Your rights as a data subject



You can exercise the following rights at any time using the contact details provided for our data protection officer

    Information about your data stored by us and its processing (Art. 15 GDPR),

    Correction of incorrect personal data (Art. 16 GDPR),

    Erasure of your data stored by us (Art. 17 GDPR),

    Restriction of data processing if we are not yet allowed to delete your data due to legal obligations (Art. 18 GDPR)

    Objection to the processing of your data by us (Art. 21 GDPR) and



    Data portability if you have consented to data processing or have concluded a contract with us (Art. 20 GDPR).
If you have given us your consent, you can revoke it at any time with effect for the future.
You can lodge a complaint with a supervisory authority at any time, e.g. with the competent supervisory authority in the federal state of your place of residence or with the authority responsible for us as the controller.



A list of supervisory authorities (for the non-public sector) with addresses can be found at: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.


Collection of general information from customers.

​

As a customer, we regularly process the following personal data from you, the natural contact persons, exclusively for business purposes:

- Surname
- First name
- Company address
- Billing address
- delivery address
- Telephone number
- Fax number
- Mobile phone number (optional)
- Email address
- Business bank details (only for refunds)






All information is necessary for establishing contact and the proper processing of offers and orders. Art. 6 (1) b) of the EU GDPR serves as the legal basis. Disclosure to third parties only concerns documents, such as invoices and, if applicable, delivery notes, which are transmitted to the tax office via our tax advisor for billing purposes. Apart from the company name (in the case of sole proprietorships), these do not generally contain any personal data. However, it is possible that the first and last names of contact persons or company owners may be included in these documents.

Data is not transferred to third countries.

​

This master data is stored in our IT systems for as long as the business relationship exists and legal legitimisation requires this. Customer data is deleted after the statutory retention period resulting from the respective data use. If a person concerned requests deletion or blocking, their data will be blocked immediately and deleted after a statutory retention period has expired. If there are no reasons for retention, the data will be deleted.




Collection of general information from suppliers:


As a supplier, we regularly process the following personal data from you, the natural contact persons, exclusively for business purposes:

- Surname
- First name
- Company address
- Billing address
- delivery address
- Telephone number
- Fax number
- Mobile phone number (optional)
- Email address
- Business bank details

​

All information is necessary for establishing contact and the proper processing of offers and orders. Art. 6 (1) b) of the EU GDPR serves as the legal basis. Disclosure to third parties only concerns documents such as invoices and, if applicable, delivery notes, which are transmitted to the tax office via our tax advisor for billing purposes. Apart from the company name (in the case of sole proprietorships), these do not generally contain any personal data. However, it is possible that the first and last names of contact persons or company owners may be included in these documents.

Data is not transferred to third countries.

This master data is stored in our IT systems for as long as the business relationship exists and legal legitimisation requires this. Supplier data is deleted after the statutory retention period resulting from the respective data use. If a person concerned requests deletion or blocking, their data will be blocked immediately and deleted after a statutory retention period has expired. If there are no reasons for storage, the data will be deleted.


Complaint to the competent supervisory authority (Art. 77 GDPR)

​

In the event of breaches of data protection law, the data subject has the right to lodge a complaint with the competent supervisory authority. The competent supervisory authority for data protection issues is the state data protection officer of the federal state of BW in which our company is based:



Königstraße 10a
70173 Stuttgart
Telephone 0711 615541-0
E-mail: poststelle@lfdi.bwl.de
DE-Mail: poststelle@lfdi.bwl.de-mail.de




Collection of general information when visiting our website

Nature and purpose of processing:

When you access our website, i.e. if you do not register or otherwise transmit information, information of a general nature is automatically collected. This information (server log files) includes, for example, the type of web browser, the operating system used, the domain name of your internet service provider, your IP address and similar. This is exclusively information that does not allow any conclusions to be drawn about your person.

It is processed for the following purposes in particular:

    Ensuring a smooth connection to the website,

    Ensuring the smooth use of our website,

    analysing system security and stability and

    for other administrative purposes.

​

We do not use your data to draw conclusions about your person. Information of this kind may be statistically evaluated by us in order to optimise our website and the technology behind it.


Legal basis:
Processing is carried out in accordance with Art. 6 para. 1 lit. f GDPR on the basis of our legitimate interest in improving the stability and functionality of our website.





Recipients:
Recipients of the data may be technical service providers who act as processors for the operation and maintenance of our website.


Storage period:
The data is deleted as soon as it is no longer required for the purpose for which it was collected. This is generally the case for the data used to provide the website when the respective session has ended.

Provision prescribed or required:
The provision of the aforementioned personal data is neither legally nor contractually required. However, without the IP address, the service and functionality of our website cannot be guaranteed. In addition, individual services may not be available or may be restricted. For this reason, an objection is excluded.

Cookies

Type and purpose of processing:

Like many other websites, we also use so-called ‘cookies’. Cookies are small text files that are transferred from a website server to your hard drive. This automatically provides us with certain data such as IP address, browser used, operating system and your connection to the Internet.

Cookies cannot be used to start programmes or transfer viruses to a computer. Using the information contained in cookies, we can make navigation easier for you and enable the correct display of our web pages.

Under no circumstances will the data we collect be passed on to third parties or linked to personal data without your consent.
Of course, you can also view our website without cookies. Internet browsers are regularly set to accept cookies. In general, you can deactivate the use of cookies at any time via your browser settings. Please use the help functions of your Internet browser to find out how you can change these settings. Please note that individual functions of our website may not work if you have deactivated the use of cookies.

​

Storage duration and cookies used:

If you allow us to use cookies through your browser settings or consent, the following cookies may be used on our websites:

svSession, Persistent
hs, Session
XSRF-TOKEN, Persistent
smSession, Persistent (Two weeks)
TSxxxxxxxxxx (where x is replaced with a random series of numbers and letters), Persistent
TSxxxxxxxxxx_d (where x is replaced with a random series of numbers and letters), Persistent
RequestID, Session

Insofar as these cookies may (also) affect personal data, we will inform you about this in the following sections.

You can delete individual cookies or the entire cookie inventory via your browser settings. You will also receive information and instructions on how to delete these cookies or block their storage in advance. Depending on your browser provider, you will find the necessary information under the following links:

    Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-loeschen-daten-von-websites-entfernen
    Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies

    Google Chrome: https://support.google.com/accounts/answer/61416?hl=de

    Opera: http://www.opera.com/de/help

    Safari: https://support.apple.com/kb/PH17191?locale=de_DE&viewlocale=de_DE


Registration on our website

​

Type and purpose of processing:

When registering to use our personalised services, some personal data is collected, such as name, address, contact and communication data (e.g. telephone number and email address). If you are registered with us, you can access content and services that we only offer to registered users. Registered users also have the option of changing or deleting the data provided during registration at any time. Of course, we will also provide you with information about the personal data we have stored about you at any time.





Legal basis:
The data entered during registration is processed on the basis of the user's consent (Art. 6 para. 1 lit. a GDPR).





Recipients:
Recipients of the data may be technical service providers who act as processors for the operation and maintenance of our website.





Storage period:
Data is only processed in this context for as long as the corresponding consent is available. It will then be deleted, provided there are no statutory retention obligations to the contrary. To contact us in this context, please use the contact details provided at the end of this privacy policy.

​

Provision prescribed or required:

The provision of your personal data is voluntary, solely on the basis of your consent. Without the provision of your personal data, we cannot grant you access to the content and services we offer.




Newsletter



Type and purpose of processing:
Your data will only be used to send you the newsletter you have subscribed to by email. Your name is provided so that we can address you personally in the newsletter and, if necessary, identify you if you wish to exercise your rights as a data subject.

To receive the newsletter, it is sufficient to provide your e-mail address. When you register to receive our newsletter, the data you provide will be used exclusively for this purpose. Subscribers may also be informed by e-mail about circumstances that are relevant to the service or registration (e.g. changes to the newsletter offer or technical circumstances).

​

We require a valid e-mail address for effective registration. We use the ‘double opt-in’ procedure to check that a registration is actually made by the owner of an e-mail address. For this purpose, we log the subscription to the newsletter, the sending of a confirmation email and the receipt of the requested reply. No further data is collected. The data is used exclusively for sending the newsletter and is not passed on to third parties.



Legal basis:
On the basis of your express consent (Art. 6 para. 1 lit. a GDPR), we will regularly send you our newsletter or comparable information by e-mail to the e-mail address you have provided.

You can revoke your consent to the storage of your personal data and its use for sending the newsletter at any time with effect for the future. There is a corresponding link in every newsletter. You can also unsubscribe directly on this website at any time or inform us of your cancellation using the contact option provided at the end of this data protection notice.



Recipients:

Recipients of the data may be processors.


Storage period:

The data will only be processed in this context for as long as the corresponding consent is available. After that, it will be deleted.

​

Provision prescribed or required:

The provision of your personal data is voluntary, solely on the basis of your consent. Unfortunately, we cannot send you our newsletter without your consent.




Contact form


Type and purpose of processing:
The data you enter will be stored for the purpose of personalised communication with you. This requires you to provide a valid e-mail address and your name. This is used to allocate the enquiry and subsequently answer it. The provision of further data is optional.




Legal basis:
The data entered in the contact form is processed on the basis of a legitimate interest (Art. 6 para. 1 lit. f GDPR).

By providing the contact form, we would like to make it easy for you to contact us. The information you provide will be stored for the purpose of processing your enquiry and for possible follow-up questions.

If you contact us to request a quote, the data entered in the contact form will be processed to carry out pre-contractual measures (Art. 6 para. 1 lit. b GDPR).





Recipients:
Recipients of the data may be processors.

​

Storage period:

Data will be deleted no later than 6 months after the enquiry has been processed.

If there is a contractual relationship, we are subject to the statutory retention periods according to the German Commercial Code (HGB) and delete your data after these periods have expired.



Provision prescribed or required:
The provision of your personal data is voluntary. However, we can only process your enquiry if you provide us with your name, email address and the reason for the enquiry.




Use of Google Analytics

Nature and purpose of processing:

This website uses Google Analytics, a web analytics service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA (hereinafter: ‘Google’). Google Analytics uses ‘cookies’, which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. However, due to the activation of IP anonymisation on these websites, your IP address will be shortened by Google beforehand within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. On behalf of the operator of this website, Google will use this information to analyse your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

​

The purpose of the data processing is to analyse the use of the website and to compile reports on activities on the website. Based on the use of the website and the Internet, further associated services are then to be provided.



Legal basis:

The data is processed on the basis of the user's consent (Art. 6 para. 1 lit. a GDPR).



Recipient:

The recipient of the data is Google as the processor. We have concluded the corresponding data processing agreement with Google for this purpose.



Storage period:

The data is deleted as soon as it is no longer required for our recording purposes.



Third country transfer:

Google processes your data in the USA and has submitted to the EU_US Privacy Shield https://www.privacyshield.gov/EU-US-Framework. We have also concluded standard data protection clauses with Google for the use of Google Analytics.



Provision prescribed or required:

The provision of your personal data is voluntary, solely on the basis of your consent. If you prevent access, this may result in functional restrictions on the website.

Revocation of consent:

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link: Browser Add On to deactivate Google Analytics.

In addition or as an alternative to the browser add-on, you can prevent tracking by Google Analytics on our pages by clicking on this link. This will install an opt-out cookie on your device. This will prevent the collection by Google Analytics for this website and for this browser in the future as long as the cookie remains installed in your browser.







Profiling:
With the help of the Google Analytics tracking tool, the behaviour of visitors to the website can be evaluated and their interests analysed. We create a pseudonymised user profile for this purpose.




Use of Adobe Analytics (Omniture)

​

Nature and purpose of processing:

This website uses Adobe Analytics, a web analytics service provided by Adobe Systems Software Ireland Companies (hereinafter: ‘Adobe’), 4-6 Riverwalk, Citywest Business Campus, Dublin 24, Republic of Ireland. Adobe Analytics uses cookies, which are text files placed on your computer, to help the website analyse how users use the site. If a tracking data record is transmitted from a website visitor's browser to Adobe Datacenter, our server settings ensure that the IP address is anonymised before geolocalisation, i.e. the last octet of the IP address is replaced by zeros. Before the tracking packet is saved, the IP address is replaced by individual generic IP addresses.

On behalf of the operator of this website, Adobe will use this information to analyse the use of the website by users, to compile reports on website activity and to provide the website operator with other services relating to website activity and internet usage. The IP address transmitted by your browser as part of Adobe Analytics will not be merged with other Adobe data.

The applicable data protection provisions of Adobe may be retrieved under http://www.adobe.com/de/privacy.html.

​

Legal basis:

The data is processed on the basis of the user's consent (Art. 6 para. 1 lit. a GDPR).

​

​

ARE YOU READY FOR LIFTKON?

bottom of page